Refund Policy 

1. Overview

At MyBeldiClothing, we are committed to ensuring customer satisfaction. However, due to the high cost of international shipping, we only accept returns and provide refunds under certain conditions outlined below.

2. Conditions for Refunds

We accept returns and issue refunds only under the following circumstances:

  • Damaged Products: If the product arrives damaged, you are eligible for a refund.
  • Seller Error: If a mistake was made in your order, such as receiving the wrong item, we will accept a return and issue a refund.

Refund requests must be made within 14 days of receiving your order. Refunds will not be processed after this period.

3. Conditions for Returns

To qualify for a return and refund:

  • The product must be in its original condition and packaging.
  • You must provide proof of the damage or error (photos may be requested).

Refunds will not be granted if the product is damaged due to customer handling or if the product is not returned in its original packaging.

4. Non-Refundable Situations

We do not accept returns or offer refunds for the following:

  • Change of Mind: We cannot issue refunds if you decide you no longer want the product.
  • Incorrect Address Provided: If the wrong shipping address was provided by the customer, we cannot offer a refund.
  • Non-Damaged Products: Returns will not be accepted unless the product is damaged or a mistake was made by us.

5. How to Request a Refund

If you are eligible for a refund, please contact us within 14 days of receiving your product. You can reach us via:

Please provide your order number and details about the issue, including pictures if applicable.

6. Refund Process

Once we receive your return request and verify the eligibility, we will process your refund through the original method of payment. Please allow 5-10 business days for the refund to appear in your account, depending on your bank or payment provider.

7. Shipping Costs

We do not cover the cost of return shipping unless the return is due to a mistake on our part. Return shipping costs are the responsibility of the customer. Additionally, the original shipping fees are non-refundable unless the return is due to a seller error.

8. Contact Information

For any questions or concerns about our Refund Policy, please contact us at:

MyBeldiClothing
Rue Laksor N9 Deffa ou Rbaa Marrakech, Morocco
Email: [email protected]
Phone: +212676233407